Terms and Conditions
1. Scope
These Terms and Conditions apply to all orders placed through our online shop on BigCartel. By placing an order, you agree to be bound by these Terms and Conditions.
2. Seller Information
Zhivko Popov / Bad Billy Records
Nordstrasse 62
47574, Goch, Germany
Email: badbillyrecords(at)gmail.com
Phone: 015510504006
VAT: DE453360897
3. Products and Availability
All products listed in our shop are subject to availability. Product descriptions and prices are subject to change without notice. We make every effort to ensure product images and descriptions are accurate, but slight variations may occur.
Some products may be offered as pre-orders or “pay-to-produce” items. These products can be purchased in advance, and their delivery times may be approximate. Estimated delivery times will be clearly stated in the product description.
4. Ordering and Contract Conclusion
By submitting an order, you are making a binding offer to purchase the product(s). A contract is formed once you receive a confirmation email from us. We reserve the right to reject orders without giving reasons.
5. Prices and Payment
All prices are listed in Euro € and include VAT (19%). Shipping costs are displayed separately at checkout.
We accept the following payment methods:
-
PayPal
-
Stripe
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Credit/Debit Card (via BigCartel)
Payment must be made in full before products are shipped.
6. Shipping and Delivery
Orders are usually processed within [5] business days after payment confirmation. Delivery times may vary depending on destination.
We ship Worldwide
Shipping costs are shown at checkout.
7. Right of Withdrawal (EU Customers)
As a consumer in the EU, you have the right to withdraw from your purchase within 14 days without giving any reason.
Withdrawal Period:
14 days from the day on which you or a third party (other than the carrier) takes possession of the goods.
To exercise your right of withdrawal, contact us at:
badbillyrecords(at)gmail.com
You may use the sample withdrawal form below.
Effects of Withdrawal:
We will refund all payments received, including shipping costs (except additional costs for non-standard delivery), within 14 days after receiving your notice. Refunds will be made using the same payment method you used, unless otherwise agreed.
You must return the goods at your own cost without undue delay and no later than 14 days from notifying us of your withdrawal.
Sample Withdrawal Form:
(If you want to withdraw from the contract, please fill out this form and return it to us.)
To:
Zhivko Popov / Bad Billy Records
Nordstrasse 62
47574, Goch, Germany
badbillyrecords(at)gmail.com
I/We hereby withdraw from the contract of sale of the following goods:
[Item(s) Description]
Ordered on: [Date]
Received on: [Date]
Name of consumer(s):
Address of consumer(s):
Signature (only if sent in paper):
Date:
8. Retention of Title
The goods remain our property until full payment is received.
9. Warranty and Liability
Consumers have a legal right to a two-year warranty for defective goods under EU law. Please notify us of any defect within this period.
We are not liable for indirect damages unless caused intentionally or by gross negligence.
10. Data Protection
Your personal data will be processed in accordance with our Privacy Policy, in compliance with the GDPR.
11. Governing Law and Jurisdiction
These terms are governed by the laws of the Federal Republic of Germany. If you are a consumer, this does not limit your rights under the consumer protection laws of your country of residence.
12. Dispute Resolution
The European Commission provides a platform for online dispute resolution:
https://ec.europa.eu/consumers/odr
We are not obliged or willing to participate in dispute resolution before a consumer arbitration board.
Last updated: May 4, 2025